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Guidance grounded in official RBI, NPCI & CERT-In advisories and real-world scam intelligence

Safety guide · Everyone

Helping elderly parents stay safe online

Set up a calm, repeatable ‘check before you trust’ habit for the whole family.

Everyone · 6 min read

The best protection for elderly parents isn’t a lecture — it’s a simple, shared habit and a judgement-free way to check.

Set it up together

  • Save ScamShield on WhatsApp and pin the chat so it’s easy to find.
  • Practise once together: forward a real scam message and read the answer.
  • Agree the rule: anything about money, KYC, arrest or prizes gets checked first.

Protect the three secrets

OTP, UPI PIN and passwords are never shared with anyone — not the bank, not the police, not a relative in trouble.

Make asking feel normal

Remind them that being targeted is common and never their fault. When asking feels safe, they’ll come to you — not to the scammer.

One calm sentence — “let me check with ScamShield” — stops most scams before any money moves.

Keep this checklist handy

Whenever a message feels off, forward it to ScamShield first.

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